01 August 2021
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Niue Public Service Commissioner in Wellington

Niue Public Service Commissioner Victoria Kalauni visited the Public Service Fale in May.

  • Victoria Kalauni, Niue Commissioner
  • Luamanuvao Dame Winnie Laban, Chair Governance Board, Public Service Fale
  • Peter Hughes, Te Tumu Whakarae mō Te Kawa Mataaho | Public Service Commissioner, Head of Service
  • Tania Ott, Kaikōmihana Tuarua | Deputy Commissioner, Public Service Fale

A tribute to Commissioner Kulene Sokotia Kulene

We think about our colleagues at the Tuvalu Public Service Commission during this time.

Our deepest condolences following the loss of Commissioner Kulene Sokotia Kulene. Our prayers and thoughts are with Commissioner Sokotia’s family and loved ones.

Mr Kulene was a highly committed public servant for the people of Tuvalu and particularly passionate about issues relating to climate change and the role of women in the community.

The Public Service Fale will sincerely miss working with Mr Kulene and acknowledge his significant public service.

Ko omotou talosaga ke avatu ne te Atua te fakamafanafanaga ki luga i kaiga o Kulene Sokota Kulene pena foki tagata mo fafine o te atufenua o Tuvalu i te taimi faigata tenei.

A word from the Chair - Hon Luamanuvao Dame Winnie Laban DNZM QSO

Warm Pacific greetings to you all.

I extend my personal condolences for Commissioner Kulene Sokotia Kulene.

I acknowledge the challenges our Pacific countries are dealing with in the outbreak of COVID-19.  Our prayers, thoughts and support are with you all as you lead your countries in public service in a new Covid environment.

Welcome to our second newsletter for 2021.

In the March newsletter I mentioned that the Working Group transitioned to a governing board, the Public Service Fale Governance Board. We had our first meeting as a Governance Board in May and it was positive.

At the meeting, we thanked and acknowledged Palau for their contribution to the Working Group and their service and ongoing contributions as a member of the Public Service Fono, an annual conference for the Pacific Public Service Commissioners.

We also welcomed newly appointed member and Deputy Secretary of Kiribati Public Service Office, Ms Ritite Tekiau.

In this issue also is the Code of Ethics [Code] requested by the Pacific Public Service Commissioners [PPSCs] at the Commissioners Fono in 2019 and it is encouraging to see it come into effect. The Code is a great reflection of our common set of values across the Region.

Congratulations Tania and her team for engaging with you and your teams on the content and context of the Code – our Pacific way. This is a great result led by your participation, insights, and voices. Thank you to all of you. There is more information about the Code further in this issue.

As directed at our Governance Board meeting, the Public Service Fale team are working on a plan for a virtual fono later this year as an early start and precursor to the next in-person Fono. Tania, the Fale team and I are currently working with Vaosa Epa, Samoa Public Service Commissioner | Pacific Public Service Fono Chair to provide guidance with next steps. We look forward to providing more information over the next few months.  

Ia manuia and take care, Luamanuvao Dame Winnie Laban

A word from Tania Ott,  Kaikōmihana Tuarua| Deputy Commissioner, Public Service Fale

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Kia ora koutou, talofa lava, mālō ē lelei, gude tru, fakaalofa lahi atu, kaselehlie, mauri, bonjour, and warm Pacific greetings!

First and foremost, I want to thank Luamanvao Dame Winnie Laban, all the Pacific Public Service Commissioners and Peter Hughes, Te Tumu Whakarae mō Te Kawa Mataaho, Head of Service for all their engagement with the Fale team. This is an important part of our work so that the Fale remain focused on serving the PPSCs in strengthening public services for all Pacific citizens across the region.

We have become aware that our engagements over the last year and across the Pacific have exceeded 100 engagements and at least 53 one-on-one virtual engagements with each other. This tells us a story about the precious time the Commissioners have given to the Fale in this new Covid environment and all the challenges this new way of working brings. Tēnā koutou.

We take pride in joining Luamanuvao in presenting the Code of Ethics [Code], developed by PPSCs, their staff and the Fale team. I want to give special thanks to the Governing Board for their guidance and engagement. The Code is based on mutual Pacific values and aims to unite Pacific public services through shared cultural strengths, common values, and collective expectations of public servants. We are all so proud of this work.

Also, in this newsletter we provide you with a snapshot of our key projects, the FaleOnline portal, and the Mentoring Programme and its developments.

Code of Ethics: A Common Set of Values  

Our Pacific region is home to diverse cultures – each country unique in their own way. But when we speak about our values – we value the same concepts of connectedness and shared community living and how we honourably look after each other.

In the same way, public service work is highly recognised by our families in the Pacific region as respectful work serving our communities | villages.

“The Pacific values in the Code of Ethics have been woven together from Codes of Conduct and public service values from across the Pacific region. It is the result of an analysis of existing guidance, bringing together the values we all share, into one place.”

With direction from our PPSCs and guidance from our Pacific colleagues in the region, we are delighted to release the final set of Code of Ethics(PDF, 2.9 MB), now published on our webpage.

The Code has been created for a Pacific context and is a collaborative effort. We want to thank and acknowledge our Pacific colleagues who worked with us over the past year to develop and finalise the Code.

The Code identifies and defines a common set of values and expected behaviours, with the aim of connecting Pacific public services through our shared cultural strengths, our common values that we cherish, and collective expectations on all of us as public servants.   

Our work here with the Code doesn’t end here – the Fale looks forward to serving the PPSCs in furthering this work, beyond.

Trust and Confidence plays a big part in the Code

Trust and Confidence are shared values and principles for the Code of Ethics and Code of Conduct guidance to public servants.

In the context of New Zealand’s Codes, Tania Ott, Deputy Commissioner had a great conversation with Peter Hughes, Te Kawa Mataaho Head of Service about what these Codes mean to him and the expected behaviours for public servants.

Meet the Commissioner: Komisina Jerrard Hekau [Commissioner Niue Public Service Commission]

In May, the Niue Public Service Commission produced their first newsletter and profiled their Commissioner, Komisina Jerrard Hekau.

With permission, we now share that piece with you.

Fakaalofa lahi atu! My name is Jerrard A P Hekau but most of you know me as Jay.

Born and raised here in Niue in the village of Alofi. I am from a very vibrant family of fifteen kids, a husband, and a father to seven kids ages from 2 – 14 years old.

Growing up, I attended Halamahaga Primary School, followed by Niue High School in Paliati. I graduated from Massey University with a BA of Aviation Management and a Diploma in Computing from Carich Training Centre.

I worked for 12 years at NHS from 2007 – 2018 as the head of the ICT department.

In addition to being a Commissioner of the Niue Public Service, I am self-employed, running my business Rockon Events from 2019 until now.

I love the outdoors, gahua vao, the sea and spending time with my family.

What do you find most challenging / rewarding about being a Commissioner?

Challenges: Being new to the role and getting use to different parts of it.

Rewarding: To fully appreciate, see and understand the different roles everyone plays in running our country.

What might [someone] be surprised to know about you?

I was nearly named Ambulance because I was born inside an ambulance … lol …. Hallelujah!

What are some things that you want the Public Service to improve on?

To keep on keeping on with all the good things they do and improve on areas they see needs improvement.

Best advice to a new public servant?

Do your best in your role wherever you are in the Public Service.

What are you passionate about?

I am passionate about our beloved island Niue and its people and hopes for its continuing positive progress and prosperity.

If you would like a copy of the Niue Public Service Commission newsletter please make contact with Rhonda Tiaki Rhonda.tiaki@mail.gov.nu, Niue Public Service Communications.

FaleOnline Live

The month of June marked a major milestone for the Fale, with the official launch of our secure online portal FaleOnline. A private platform for the PPSCs and their staff to access training and development resources, share information and communicate with each other.

FaleOnline is a living portal that will be constantly updated and improved. Version 1.0 is now live with some core content, including:

  • a menu of public service resources on topics such as integrity & conduct, leadership development, HR policy & practice, governance and public service design
  • country sites, where PPSCs can each access their own resources and track the progress of specific projects with the Fale
  • details of services offered by the Fale and ways to request support
  • information on and access to webinars, workshops and other events
  • a document library from previous PPSCs Public Service Fono back to 2005.

We onboarded IT teams across the Public Service Commissions in the Pacific region and have invited Commissioners to join FaleOnline and familiarise themselves with its functions and content. Ensuring this portal meets the right needs will be an ongoing priority for us this year so we look forward to getting some feedback.

Make contact FaleOnline crew member Stevie Pule on faleonlineadmin@publicservice.govt.nz if you require further help in accessing.

Fale Mentoring Programme Takes Flight

The official pilot of our new Fale Mentoring Programme is underway. The first cohort of 11 mentees from Solomon Islands, Fiji, Kiritabi, Nauru, Niue, Cook Islands and Tonga have now received their programme packs and all been matched with the New Zealand-based public service leaders who will mentor them over the next 9 months.

The first sessions, held this month, covered off the Mentoring Programme’s design and what we expect participants will get out of it. Now, our mentors and mentees are getting to know each other as they head off on the mentoring journey.

We are really excited to see how our participants develop these relationships and can’t wait to hear their thoughts on the Mentoring Programme’s resources and process. In September we will put a call out for the next cohort to join the programme, which will kick off in October.

Look out for it!

TONGA Webinar: “Public Service Remuneration System”

In April, Dr Lia Maka and her team at the Tonga Public Service Commission led a webinar on “Public Service Remuneration System”.

The purpose of the webinar was an opportunity for the Tonga Public Service Commission to give a presentation on the review of its Public Service remuneration system and how they have implemented it, what were the challenges and lessons learned.

For our Pacific Public Service Commissioners receiving this newsletter, a little reminder that the event was recorded and now published on the FaleOnline portal.

Spirit of Service across the Region

Samoa Public Service Commission staff gathered for their annual Away Day – a time to reflect on the year that’s been, and plan for the year ahead.

This year, the Samoa PSC chose as its theme “Spirit of Service’ to highlight the values and contribution of public servants.

New Zealand: Te Hāpai Hapori | Spirit of Service Awards 2021

Our Pacific Public Service Commissioners are warmly invited to attend Te Hāpai Hapori | Spirit of Service Awards 2021 on Thursday 16 September, from 6.30 – 10.00pm, The Museum of New Zealand Te Papa Tongarewa, Wellington, New Zealand.

Te Hāpai Hapori | Spirit of Service Awards celebrate outstanding public sector governance, young leaders and initiatives that deliver great outcomes motivated by a spirit of service to New Zealand.

Museum of New Zealand Te Papa Tongarewa
55 Cable Street, Wellington, New Zealand

Dress code:
Semi-formal dress or traditional wear
Please click here to RSVP by, Wednesday 8 September 2021

We look forward to seeing you at the Te Hāpai Hapori |Spirit of Service Awards in person if travel restrictions have been lifted and borders allow.

Please note the Awards will not be lived streamed.

Regional News


Digitalization Transformation for the Niue Public Sector

A written piece by the Niue Public Service Commission

Niue Public Service Commission is championing a digital transformation strategy for the Niue Public Sector.

Why is Digital Transformation Important?

Digital transformation will bring about a much-needed change in operational systems, processes, workflow, work culture and long-term cost savings.

Removing unnecessary processes and moving towards a Niue Public Service that delivers quality services that is efficient and effective will improve citizen and workforce experience as resources are limited.

Komisina Hekesi, Kalauni and Hekau say that “sustainable development long term for the service will ensure that every dollar spent in the Niue Public has a return on investment.”

When will it start?

The preliminary works for Digital Transformation have already commenced with the Telecom Niue Ltd team working with the Niue Public Service Commission on the Protective Security training of ministries. A rollout of the hardware and upgrading of the network combined with the fast Manatua connectivity will be the foundation that will lead to the digital transformation.

The transformation will create new digital audit trails and make work visible in new ways that are more measurable and where everyone is held accountable for the Public Service Sector.

Official Launch of the Migration and Sustainable Development Policy

A written piece by the Tonga Public Service Commission adapted for this newsletter.

In April, the Honorable Prime Minister, Hon. Dr. Rev. Pohiva Tu’I’oneota officially launched Tonga’s Migration and Sustainable Development Policy [MSDP] at the Ministry of Foreign Affairs in Nuku’alofa.

The event was attended by Cabinet Ministers, Hon. Hu’akavameiliku and Hon. Tatafu Moeaki, members of the Diplomatic Corps, Chief Executive Officers and distinguished guests.

Ministry of Foreign Affairs [Tonga] in partnership with the International Organization for Migration implemented the MSDP aiming to provide Tonga’s stakeholders an evidence-based framework which is the beginning of an ongoing process in strengthening a migration strategy for sustainable development.

Public Service Webinar Series

A reminder to our PPSCs and their teams, the Australian Public Service Commission and Department of Finance will lead the next webinar and talanoa session. The webinar will be on State Owned Enterprises: Driving delivery and accountability.

The webinar will be held on Wednesday 18 August at 1-3pm [NZT].

The presentation will consider existing policy and governance frameworks that enable State Owned Enterprises [SOEs] to deliver on policy objectives, drive commercial value in the market and maintain accountability. It will also explore the role of the Department in supporting the operations of SOEs.

The webinar is a part of the Public Service Fale Webinar Series, which provides an opportunity for in-depth talanoa around topics of interest for the PPSC’s and their teams. Please forward this invitation to interested colleagues, including those in departments that manage SOEs. If you have any questions about SOEs that you would like addressed, please send them to Claire.mcclintock@publicservice.govt.nz before the webinar, or you can also raise them in the webinar.

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Key Pacific Public Service Dates

18 August

Public Service Fale Webinar Series: Australia Public Service Commission State Owned Enterprises: Driving delivery and accountability.

26 August

Papua New Guinea Repentance Day, Public Holiday



3 September

Tokelau Tokehega Day, Public Holiday

3 September

Republic of the Marshall Islands Labour Day, Public Holiday

6 September

Palau Labour Day, Public Holiday

7 September

Fiji Constitution Day, Public Holiday

16 September

Papua New Guinea Independence Day, Public Holiday


Te Hāpai Hapori | Spirit of Service Awards 2021 [New Zealand]

17 September

Tonga Crown Prince’s Birthday, Public Holiday

24 September

New Caledonia Day, Public Holiday



1 October

Palau & Tuvalu Independence Day, Public Holiday

4 October

Kiribati Education Day, Public Holiday

5 October

Vanuatu Constitution Day, Public Holiday

10 October

Tokelau White Sunday, Public Holiday

11 October

Samoa White Sunday, Public Holiday

19 October

Niue Constitution Day, Public Holiday

25 October

Federated States of Micronesia United Nations Day, Public Holiday

25 October

Palau United Nations Day, Public Holiday

25 October

NZ Labour Day, Public Holiday

26 October

Nauru Angam Day, Public Holiday

26 October

Cook Islands Gospel Day, Public Holiday




NZ Public Service Day

3 November

Federated States of Micronesia Independence Day, Public Holiday

4 November

Fiji Diwali Day, Public Holiday

4 November

Tonga National Day, Public Holiday

11 November

Federated States of Micronesia Veterans Day, Public Holiday

11 November

New Caledonia Armistice Day, Public Holiday

17 November

Republic of the Marshall Islands Presidents’ Day, Public Holiday

29 November

Vanuatu National Unity Day, Public Holiday



3 December

Republic of the Marshall Islands Gospel Day, Public Holiday

NZ Pacific language weeks 2021

The dates for NZ Pacific Language Weeks are now published on the Ministry for Pacific Peoples website.