Better Outcomes Award

Department of Internal Affairs

Keeping it Real Online

Public awareness campaign to create a safe digital environment for children and young people.

Ministry of Business, Innovation and Employment, Ministry of Foreign Affairs and Trade, Department of the Prime Minister and Cabinet, Ministry of Defence, The New Zealand Defence Force, Ministry of Transport, Civil Aviation Authority, New Zealand Intelligence Community

New Zealand's Space Regime

World leading regulatory framework which supports safe, responsible and secure use of space while permitting the development of a commercial space sector.

Ministry of Education, Network for Learning, Education Review Office, Te Kura, NZQA and Netsafe

Supporting remote learning during the COVID-19 lockdown and beyond

Collaboration across the education sector to deliver breakthrough initiatives to support learning from home during the COVID-19 lockdown and beyond.

Ministry of Health with the New Zealand Defence Force, New Zealand Police and the Ministry of Foreign Affairs and Trade

Coming Home

Planning and delivery of the Covid-19 Quarantine Facility in Whangaparaoa – the repatriation of New Zealanders from Wuhan.

Ministry of Justice

Delivering justice services in support of the Christchurch Mosques sentencing

Collaborative and victim centric approach with Ara Poutama Department of Corrections, New Zealand Police and Victim Support, to the sentencing event following the events of 15 March 2019.

Ministry of Social Development, Inland Revenue, Ministry of Business, Innovation and Employment and Treasury

Supporting New Zealand businesses during the Covid-19 lockdown

Supporting half a million businesses and their employees through the wage subsidy, leave support and small business loan schemes during COVID-19.

Service Excellence Award

Department of Internal Affairs and NZ Red Cross

Foreign Nationals Programme

Rapidly establishing and delivering a programme to support more than 4,900 foreign nationals in Aotearoa New Zealand during COVID lockdown.

Ministry of Education

Te Manawa Tahi

New Learning Support delivery model in Tai Tokerau, co-designed with whānau to provide fast, accessible and reliable services for tamariki through mobile service hubs based in their communities.

Ministry of Social Development

Whole of MSD response to COVID-19

MSD’s response to COVID-19 – how MSD stepped up and provided essential support for millions of New Zealanders, through one of the most difficult periods in this country’s recent history.

New Zealand Food Safety, Ministry for Primary Industries

Food Act Implementation Programme “Kitchens don’t make safe food. People do”

Transforming the way food safety is regulated using customer centricity – making it easier and cheaper for 32,400+ businesses to follow food rules and protect customers from foodborne illnesses.

New Zealand Police

The number’s 105 – making life easier for the public

More than 60 years on from the first 111 call, a new non-emergency number and online digital platform is delivering a step-change in the police service everyone expects and deserves.

Māori Crown Relationships

Kāinga Ora – Homes and Communities, Te Runanga O Toa Rangitira (Ngāti Toa), Ministry of Housing and Urban Development and Ministry of Social Development

Enabling iwi housing aspirations in Porirua

This partnership strengthens Ngāti Toa's capacity in their rohe, and as a housing provider complements the community and primary health Ngāti Toa has been delivering within Porirua for 30 years. This partnership will also see the renewal of public housing in Porirua.

Ministry of Social Development and Te Puea Memorial Marae

Te Puea Memorial Marae partnership

A true Treaty partnership enabling the marae to achieve results they could not have achieved on their own, accessing and supporting people who most needed support but were often the least likely to use MSD’s services.

Northland DHB, Waitematā DHB and Auckland DHB with Ngāti Kuri, Te Aupōuri, Ngāi Takoto, Te Rarawa, Ngāti Kahu, Ngāpuhi, Whaingāroa, Ngāti Whātua, Ngātiwai, Kahuaariki Whangaroa, and Te Roroa

Kōtui Hauora – the Northern Iwi–DHB Partnership Board

A Tiriti o Waitangi based partnership approach to sharing resources to address Māori health inequities and co-design solutions to generate wellbeing for Māori.

Te Kōhanga Reo National Trust and the Ministry of Education

Te Kōhanga Reo Learning Support Awareness Campaign – Tamaariki: My abilities make me unique. 

Ko tā te kōhanga reo hei kumanu i ngā whānau kia mau tonu te korowai aroha mō ngā tamaariki ki te ake ake, ara rā kia mau tonu ai te rongomaiwhiti o te ahuru mōwai.

Increasing awareness and improving access through co-design of resources for tamariki Māori with learning support needs.

Leadership in Governance

Ministry for Women, the Treasury, Ministry of Business, Innovation and Employment, Department of Prime Minister and Cabinet, Department of Conservation, Ministry of Transport, Ministry for Pacific Peoples, Office of Ethnic Communities, Tertiary Education Commission

Achieving 50 percent representation for women and promoting diversity and inclusion on state sector boards

Over the last year, the 50 Percent Group has driven cross-sector work on diversity and inclusion involving over twenty agencies. This has resulted in the achievement of the goal of 50 percent representation for women on state sector boards and the first ever Māori and ethnicity stocktake.

Peke Waihanga - Artificial Limb Service

Enabling independent and productive lives

Leadership in governance to provide amputees and those at risk of deteriorating health and disability conditions with services that help them live independent and productive lives.

Waka Kotahi NZ Transport Agency, KiwiRail, the North Canterbury Transport Infrastructure Recovery Alliance and Te Runanga o Kaikōura

Moving Mountains

Delivering earthquake recovery and improvements after the 7.8 magnitude earthquake devastated Kaikōura’s transport networks.

Young Leader of the Year

Rāwā Karetai

Ministry of Health

Principal Advisor, System Transformation

Hashmatullah Lafraie

Ministry of Justice

Junior Counsel - Specialist Adviser

Brodie Packer

Inland Revenue

Communications Advisor

Ngarimu Pere

Ministry of Social Development

Service Manager, Contact Centre Services

Catherine Simpson

Public Trust

Head of Enterprise Change and People Technology

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