Congratulations to the 2019 Spirit Service Award winners! See Award Categories for more information about each category.

Prime Minister’s Award / Te Tohu a te Pirimia

Prime Minister Jacinda Ardern announces the overall winner of the year, selected from the winners of the Better Outcomes, Service Excellence, Māori/Crown Relationships and Leadership in Governance categories.

Prime Minister’s Award (overall winner)
Te Tohu a te Pirimia
Better Outcomes Award
Te Tohu mō ngā Hua E Pai Ake Ana
Prime Minister’s & Better Outcomes Award Winners

Ministry of Health, with Housing New Zealand, Ministry of Social Development, Ministry of Business, Innovation and Employment, Energy Efficiency and Conservation Authority, and Auckland Council

Healthy Homes Initiative

The Healthy Homes Initiative has significantly reduced hospital visits and antibiotic prescriptions for children in 16,000 families through 46,000 collaborative housing interventions to create warmer, drier homes. It delivers incredible results with big heart.

The Healthy Homes Initiative is focused on the needs of whānau and allowing frontline providers to innovate. People on the ground are setting priorities with whānau and telling the agencies what’s needed. The initiative is now operating across most of the North Island.

Service Excellence Award
Te Tohu mō te Ratonga Whakahirahira

Service Excellence Award Winners

Tasman District Council, Nelson City Council, Nelson Tasman Civil Defence and Emergency Management, Fire and Emergency New Zealand, Department of Conservation, New Zealand Police, Ministry of Civil Defence and Emergency Management, Te Puni Kōkiri, Te Ātiawa o Te Waka-a-Māui Trust, Ngāti Tama ki Te Waipounamu Trust, Ngāti Koata Trust, Te Rūnanga o Ngāti Rārua, Te Rūnanga o Ngāti Kuia, Ngāti Apa ki te Rā Tō Trust, Te Rūnanga a Rangitāne o Wairau Trust, Te Rūnanga O Toa Rangatira Inc.

The response to the Pigeon Valley Fires transformed relationships between eight Te Tau Ihu (Top of the South) iwi, councils, and government agencies in the region and changed the way iwi are included in emergency centre operations and decision making across New Zealand.

Māori/Crown Relationships Award
Te Tohu mō te Tūhonotanga a Ngāi Māori me te Karauna

Service Excellence Award Winners

Ministry of Social Development and Ngāti Pāhauwera

Sustainable Employment in the Hawke’s Bay

The partnership between Ministry of Social Development and Ngāti Pāhauwera enables iwi to realise their plans and ambitions for sustainable employment in economically deprived areas of the Hawke’s Bay.

They are achieving a lot with limited funding in high-needs areas – and have moved 200 hard-to-place people into employment. They have partnered creatively. This includes basing a seconded Ministry of Social Development staff member with Ngāti Pāhauwera.

Leadership in Governance Award
Te Tohu mō te Kaiārahi Mahi Whakahaere

Service Excellence Award Winners

Ministry of Social Development and Ministry of Health

Enabling Good Lives

Enabling Good Lives is a programme centred around disability system reform. The Ministry of Social Develpoment and Ministry of Health are sharing risk and control with people living with disabilites, as they are the people most impacted by the decisions made.

This innovative, world-leading governance model is operating with a single vision at individual, regional, and national levels. Challenges have been addressed with patience and mutual respect and by allowing space for everyone – including disabled people, officials, support worker unions – and management representatives from service providers – to reach common ground.

Young Leader of the Year
Te Tohu mō te Kaiārahi Rangatahi o te Tau

Service Excellence Award Winners
Jade Kinghazel

Jade Kinghazel is Operations Manager, Whakatane Whirinaki Opotiki District, Department of Conservation.

Spirit of service is a way of life for Jade. She says, “it’s about what I can do to make a difference for people”. Jade combines a passion for service to the community and being a great leader and manager. The way she deals with and connects people, including the partnerships she has developed with iwi in a post-settlement context, are being replicated across the Department of Conservation. Jade is an asset not just to her organisation, but to New Zealand.

Lifetime Achievement Award
Te Tohu Oranga Angitū

Service Excellence Award Winners
Pasimaca Osment

In 1991 Ms Osment became one of the first female prison officers in New Zealand to work in a maximum-security prison. She spent three decades working with prisoners at Paremoremo and Mount Eden.

Better known as “Mama Pam” to prisoners, prison officers, probation staff and the parole board, Ms Osment had an unyielding belief in the potential for inmates to turn their lives around. She built a reputation based on respect.

When Ms Osment moved from Fiji to New Zealand, her mission was to find a job where she could serve the people. It is evident looking back on her career that she completed that mission. She changed many lives and made an exceptional contribution to New Zealand while leading the way for other women who have chosen to build their careers in some of the most challenging areas of the public sector.

Photo credit: Adrian Malloch

Our 2019 Sponsors

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