The Public Service Induction is an online module that introduces individuals to working in the Public Service, and what it means to serve Aotearoa New Zealand.

Mō te tangata takitahi | For individuals

Nau mai, haere mai ki te Ratonga Tūmatanui | Welcome to the Public Service  

This induction module was created to give you an understanding of your role as a public servant 

It is an interactive tool with six sections. Allow 30 minutes to complete it.  

You will learn about what the Public Service does, how we work together, our principles and values, what we can offer you with regards to career and development opportunities, and the relationship we have with central government.  

You will work through videos and other interactive activities as you complete the module. This is not a test and your answers are not collected.  

You can talk to your manager if you have questions about your role, your obligations, development opportunities and how your work fits into the overall system.

To get started, please click on the Induction module.

Feedback on, or questions about the induction module can be sent to our Induction Team.

Some other useful links for getting started in the Public Service:  

Mō ngā whakahaere ratonga tūmatanui | For public service organisations

The refreshed public service induction module is available to be implemented in all public service organisations.  

This Induction Module was refreshed to support new starters in the Public Service. It was designed to increase their understanding of what it means to be part of the public service and provides an opportunity for a collective and consistent approach to preparing our people to work within and across the wider system.  

  • Public service organisations can choose to direct their new starters to complete this module via our website, or if preferred we (Te Kawa Mataaho) can provide a file to be uploaded to your organisation’s Learning Management System (LMS) 
  • This Induction Module is intended to work alongside your organisations own induction.

Options for delivery 

  • Use this link in your welcome pack to direct people to the Induction module 
  • Email to request html5 file and instructions for uploading to your LMS

Feedback on, or questions about the module can be sent to our Induction Team.


Additional resources for HR Community for inducting new starters in your organisation.

Click here to receive the Public Service job description content.

Click here to receive the Public Service welcome letter content.

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