The Public Service Fale [Fale] was established in January 2020 with funding from the New Zealand Aid Programme as part of New Zealand’s Pacific Reset.

The Fale serves and facilitates the Pacific Public Service Commissioners to achieve their goals and strengthen public services for their citizens.

The Fale is governed by the Pacific Public Service Commissioners Working Group and is chaired by Hon. Luamanuvao Dame Winnie Laban. Sixteen Pacific countries are members of the Pacific Public Service Commissioners group which are the Cook Islands, Fiji, Kiribati, Marshall Islands, Federated States of Micronesia, Nauru, New Caledonia, Niue, Palau, Papua New Guinea, Samoa, Solomon Islands, Tokelau, Tonga, Tuvalu, and Vanuatu, with Australia and New Zealand supporting.

In July 2020, Tania Ott was appointed as Public Service Fale Deputy Commissioner. The Fale has two teams, the Secretariat and the Programmes teams servicing the region.

Pictured: Chris Seed [Ministry of Foreign Affairs & Trade], Peter Hughes [Te Kawa Mataaho], Hon. Luamanuvao Dame Winnie Laban [Public Service Fale Chair], Tania Ott [Public Service Fale Deputy Commissioner] and Laulu Mac Leauanae [Ministry for Pacific Peoples]

The Public Service Fale Strategy and Charter

The work of the Fale is Pacific-led and Tania and her team are guided by their Strategy and Charter.


By 2025, we are a thriving Pacific-led public service centre of excellence that supports 16 Pacific governments to deliver quality public services for their citizens.


To serve and facilitate the Pacific Public Service Commissioners to achieve their goals to strengthen public services for their citizens.


  • Empowers the Pacific Public Service Commissioners by ensuring they are at the centre of what we do every day
  • Builds and maintains strong relationships of trust, confidence, and respect with each other and with all of our partners and stakeholders
  • Commits to ongoing learning to broaden our understanding of the Pacific, and Pacific frameworks and tools
  • Role models best practice by facilitating and delivering high quality, culturally appropriate and fit for purpose solutions.


These values guide the way we work in achieving our vision and mission. Together we:

  • Foster inclusive relationships underpinned by our understanding of the Vā and other relational Pacific concepts
  • Partner with, listen to, and learn from each other and our Pacific partners with reciprocity so we leverage our collective skills, strengths, and knowledge in the service of others
  • Respect and honour each other and our experiences, beliefs, and contributions, and celebrate our successes as a team
  • Communicate and act with integrity to uplift each other’s mana, learn and shape our understanding of one another, and contribute to a safe, open and transparent environment
  • Value confidentiality and respect the privacy of our Pacific partners in our work and communication with each other and the Pacific.

Pacific Public Service Commissioners

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