Māori Crown capability

In Te Taunaki | Public Service Census 2021, most public servants (69%) understood how their agency's Te Tiriti o Waitangi / Treaty of Waitangi responsibilities apply to its work.

Many public servants (58%) were confident they could identify aspects of their agency’s work that may disadvantage Māori. Although not all roles in the Public Service have a community engagement focus, 65% of respondents said they were encouraged and supported to engage with Māori to ensure Māori views and perspectives are considered.

There were some differences in the responses from Māori compared to non-Māori public servants:

Māori public servants were more likely to be confident in their ability to identify aspects of their agency’s work that may disadvantage Māori, comfortable supporting tikanga Māori, and understanding of how their work improves outcomes for Māori.

Non-Māori staff were more likely to feel they were encouraged to use te reo Māori, and to report hearing their leaders use te reo Māori words and phrases.

Te reo Māori use at work

Many public servants (58%) use at least some te reo Māori at work, but fewer are proficient, with 6% saying they can have a conversation about a lot of everyday things in te reo Māori.

Support for te reo Māori

Seventy-three percent of public servants said they value their knowledge of te reo Māori and wish to grow it. Many people (65%) said staff at their agency are encouraged to use te reo Māori. Fifty-nine percent of respondents said they were supported to improve their te reo Māori through on-the-job learning or in-house courses. Development of te reo Māori capability is also supported by clear agency goals (60%) and role modelling, with 67% saying that they hear leaders in their organisation are regularly using te reo Māori.

Tikanga capability and usage

Sixty-nine percent of public servants said they are comfortable supporting tikanga Māori in their agency, and 46% said tikanga Māori is often or always used or visible in their workplace. A further 39% said it is sometimes used in their workplace.

Last modified: