Rangahau o Kiwis CountKiwis Count
The Kiwis Count survey measures the trust and confidence of New Zealanders in the Public Service.
The survey gives valuable insight into people’s views, trust and confidence in government and its role in society. It asks respondents why they’ve given the Public Service a particular trust score through service experience and through perception of the Public Service (the Public Service brand). The information gathered also identifies what drives high trust and where there are opportunities to improve public services. Results are shared with the public and given to agencies to help identify areas where issues may be developing, and where remedial action might be needed. Te Kawa Mataaho Public Service Commission has run the survey continuously since 2012 and twice on a ‘one-off’ basis before this in 2007 and 2009.
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Aide Memoire: End of term options – Director General of Primary Industries
Report: Kiwis Count quarterly results September 2022
Kiwis Count
The Kiwis Count survey measures the trust and confidence of New Zealanders in the Public Service.
Kiwis Count survey methodology and archive
The Kiwis Count survey has changed over time — information about the methodology, previous surveys, summary reports and datasets are available to the public.
Kiwis Count Survey — 2019
The State Services Commission (SSC) runs a nationwide survey asking New Zealanders about their experiences using public services, how they have been treated when using those services and how they rate the quality of the …