01 December 2020

The conventional view is that institutional memory is static and singular, the sum of recorded files and learned procedures. There is a growing body of scholarship that suggests contemporary bureaucracies are failing at this core task.

Institutional Memory as Storytelling: How Networked Government Remembers

Author: Jack Corbett, Dennis Grube, Heather Lovell, Rodney Scott
Format: Book
Date Published: 1-Dec-2020