A long history of dedicated service
“Portrait of New Zealand Public Service Medal recipient Keti Tipene from Kawakawa Community Link, Ministry of Social Development”

Keti Tipene is a case manager at Kawakawa Community Link, Ministry of Social Development, and she has selflessly served the people of New Zealand as a dedicated public servant for nearly 60 years.

Keti’s knowledge of te ao Māori and tikanga has been at the forefront of ensuring not only the survival but the continuing revival of te reo Māori at the coal face of Te Hiranga Tangata Work and Income.

This has been particularly important for clients who have no or limited use of English and who were previously unable to make their needs known.

Keti does not hesitate to help wherever there is need and was in the early wave of support the Ministry of Social Development sent to Christchurch after the 2011 earthquake. She is a highly respected kuia who is devoted to her marae and people. Her untiring dedication to her work and her passion for helping people embodies the spirit of service and made her a worthy recipient of the Te Tohu Ratonga Tūmatanui | New Zealand Public Service Medal.

Going above and beyond
“Public Service Commissioner’s Commendation for Frontline Excellence recipient Isaac Carnegie from Ministry of Social Development with outdoor steps in background”

Many public servants went above and beyond working through the challenges of the last year. Isaac Carnegie, Assistant Service Centre Manager at Ministry of Social Development, demonstrated his commitment to serving his community when he went to work with the Red Cross to help and support the local refugee community during lockdown.

His hands-on approach and the genuine care he showed for this vulnerable group was recognised nationally by the Red Cross senior management team.

He has also supported responses to the Kaikoura and Christchurch earthquakes, Nelson/Tasman fires, and to the Linwood community after the tragic mosque attack.

Isaac’s integrity and work ethic reflect the values of manaaki, mahi tahi, whānau and tika me te pono. Last year, this was recognised when Isaac was awarded Te Tohu Amorangi a Te Kawa Mataaho | The Public Service Commissioner's Commendation for Frontline Excellence.

Living and breathing the spirit of service
“Portrait of Public Service Commissioner’s Commendation for Frontline Excellence recipient Lynne Hinton from Ministry of Social Development with orange background”

Lynne Hinton’s manaaki goes well above and beyond her job description, having built a reputation for being dependable, knowledgeable, proactive, resourceful and unfailingly helpful.

Lynne is a ‘go-to’ person at the Ministry of Social Development. In 2020, Lynne was awarded Te Tohu Amorangi a Te Kawa Mataaho | The Public Service Commissioner's Commendation for Frontline Excellence.

Lynne Hinton works in the Deputy Chief Executive’s office for Service Delivery – the team responsible for leading 6,500 employees providing frontline services to over a million New Zealanders. She’s a big part of creating a positive culture that supports the leadership team. Overcoming her own recent health concerns, Lynne continued to support her team, and during the COVID-19 lockdown period, she stepped up to process wage subsidy applications from home.

Safeguarding our future
“Public Service Commissioner’s Commendation for Frontline Excellence recipient Dana Peterson from Ministry for the Environment doing thumbs up outside”

Dana Peterson is a highly respected, long–standing champion for the protection of our environment.

As a senior analyst at the Ministry for the Environment, Dana was instrumental in Govt3, a voluntary initiative to improve the environmental sustainability of government departments from 2003-2009 by minimising waste and adopting sustainable practices. By 2009, the initiative was saving the Government more than $4 million dollars each year.

Dana’s most recent achievements were as the lead on advice and public consultation that resulted in a regulated ban on single-use plastic bags, which came into force in 2019, and declaration of six priority products for regulated product stewardship in 2020.

Dana’s ongoing dedication and commitment towards reducing waste and making sure our environment is protected for generations to come was recognised last year with Te Tohu Amorangi a Te Kawa Mataaho | The Public Service Commissioner's Commendation for Frontline Excellence.

Spirit of Service

Since 2018, the Commission has delivered Te Whakawhiwhi Tohu | Awards and Recognition Programme to promote a sense of pride and belonging across the Public Service. Established by Public Service chief executives, the programme recognises public servants and initiatives that exemplify a spirit of service and demonstrate an outstanding commitment to New Zealand and New Zealanders. We host the awards on behalf of the Public Service.

Te Hāpai Hāpori | Spirit of Service Awards celebrate excellence and a spirit of service to the community across five categories: Better Outcomes Award, Service Excellence Award, Māori-Crown Relationships Award, Leadership in Governance Award and the Young Leader of the Year Award.

Despite the many challenges that COVID-19 posed in 2020, Te Hāpai Hāpori | Spirit of Service Awards were able to proceed. We received 60 entries, and the winners were recognised at an event at Te Papa Tongarewa | Museum of New Zealand on 9 November 2020.

Te Rā Ratonga Tūmatanui | Public Service Day Awards recognise public servants who exemplify a spirit of service and are making a real difference through their everyday work for New Zealand or New Zealanders. In 2020, Te Tohu Ratonga Tūmatanui o Aotearoa | New Zealand Public Service Medal was awarded to 10 public servants who demonstrated an outstanding commitment to New Zealand and were exemplary or a model for other public service employees.

In 2020, Te Tohu Amorangi a Te Kawa Mataaho | Public Service Commissioner’s Commendation for Frontline Excellence was awarded to 14 individual public servants for outstanding spirit of service shown by a public servant.

Te Tohu Manawaroa a Te Kawa Mataaho | Public Service Commissioner’s Commendation for Service celebrates public servants who have served 30, 40 or 50 years in the New Zealand Public Service. In the last financial year, 359 certificates were issued across 18 Public Service departments.

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