Sections in this Chapter:
All board members should receive ongoing support and information so they can develop their understanding of the total environment within which they work.
Departments should use opportunities that arise through their engagement (and their Minister's engagement) with entities to identify areas where assistance can be provided to support boards. A board will usually have members with a mix of experience and skills so there will always be some areas where support is sought to lift performance. A common request is for support with understanding the financial information that the board receives (or should receive). Often boards will take action themselves, but there may be economies of scale in addressing some issues collectively and a department can help to facilitate this.