1 May 2018: The Government announced in January 2018 that the Better Public Services programme would not continue in this form. These pages have been archived.

Result 9 Case Study 1


The New Zealand Business Number (NZBN) - a key initiative of the Better for Business programme - will revolutionize how the public and private sectors interact. NZBNs are globally unique identifiers, which any business in New Zealand can now have.  Over time the NZBN will become the main identifier for all businesses.

The NZBN will transform how businesses work with each other and with government.  Its use will make it easier and faster for businesses to share and update critical business information, as well as enabling simpler and more reliable business decisions and transactions.

In the future government systems will be linked in such a way that a change to NZBN information on one database will change information on another.

For example, one phone call is all it will take to change your mailing address with all the government departments you interact with.

Businesses and government are already using the NZBN in innovative ways.

For instance Air New Zealand built the NZBN into the self-service registration process for its Airpoints™ for Business programme. This has completely automated a previously manual system, making it faster and easier for businesses and Air New Zealand.

Other organisations such as Callaghan Innovation and Xero are also using the NZBN for similar purposes or as a key identifier of customers and/or suppliers. To find out more about the NZBN visit www.nzbn.govt.nz.

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