This report is the eighth quarterly update from the Kiwis Count survey. The update is a 1-page PDF document which can be downloaded here and a link to a spreadsheet of survey statistics which can be downloaded here .
The overall service quality score (SQS) for the March 2014 quarter is 72. This is the same as the December 2013 score and maintains the stable trend we have seen since June 2012.
The quarterly information included in the report draws on the experience of 2690 New Zealanders who completed Kiwis Count between September 2013 and March 2014.