Occasional Paper No.8. State Services Commission, June 1999, ISBN 0-478-08959-7, Crown copyright. Prepared as part of the State Services Commission's "Improving the Quality of Policy Advice" project. Examines human resource issues affecting the quality of policy advice provided by the Public Service. Draws on information provided by policy managers in early 1995 and on surveys conducted by SSC. Outlines additional work being undertaken to address issues raised in the paper.