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Working Paper No.12. Author. Robyn Rendall*. This paper focuses on the key issue of measuring training and development (T&D) in government agencies.

The author reviews relevant literature on this subject and proposes a framework that comprises a hierarchy of linked components ranging from training and development policies and investment to capability. Note: Publication of the Working Papers Series recognises the value of developmental work in generating policy options. The papers in this series were prepared for the purpose of informing policy development. The views expressed are those of the authors and should not be taken to be the views of the State Services Commission. The Commission view may differ in substance or extent from that contained in this paper. Published by the State Services Commission, August 2001. * This report was submitted by the author as Research Paper for Master of Public Policy at Victoria University of Wellington, February 2001.

Copyright: Crown copyright

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