The integrity and conduct programme aims to build trust by supporting the institutional integrity of agencies and trustworthiness of State servants.

In order to operate effectively in our communities and make a difference, we need to have the trust and confidence of New Zealanders. To maintain this trust and confidence, we need to be able to show we are trustworthy, that we act in the interests of New Zealand and its citizens, and never for our personal gain.

The New Zealand State services is held in high regard and ranks well across a range of international integrity measures. That reputation depends on our ability to build and maintain a high trust, strong public management system, and a workplace culture that promotes integrity and ethics as central to our values and work. Every State servant has a part to play.  

The State Services Commission (SSC) has three main roles in leading the State sector in all matters related to integrity and conduct:

  • Setting standards of integrity and conduct that apply to most State Services agencies;
  • Providing advice and guidance to State Services staff on matters of integrity and conduct; and
  • Investigating matters of integrity and conduct in the State Services

Standards of Integrity and Conduct

The State Services Commissioner is responsible for setting standards of integrity and conduct across most of the State services. The Commissioner has done this in a code of conduct for the State Services, called the Standards of Integrity and Conduct (the Code).

The Code has been applied to Public Service departments, to many Crown entities including statutory entities, Crown entity companies (excluding Crown Research Institutes) and a number of Crown entity subsidiaries and to Public Finance Act Schedule 4A companies. Staff in those organisations must comply with the standards in the code.

Model Standards

Model Standards set out the State Services Commissioner’s minimum expectations for agencies and staff in the State services on specific integrity areas.  These are:

Advice and guidance

The Commission provides advice and guidance to agencies on how to interpret and implement the Code in their organisations.

As part of this SSC maintains a 'helpdesk' to assist in the interpretation of the Code and provide advice on integrity matters. State services agencies or individual State servants should feel free to contact us for advice by email at or by phone (04) 495 6600.

Investigating matters of integrity and conduct

The State Services Commissioner may conduct investigations on matters of integrity and conduct across most of the State services. These inquiries provide assurance to both the government and the public that the activities of agencies and individual State servants are being carried out within the law and within the bounds of proper conduct.

Guidance and related information

Bribery and corruption


Fraud and Corruption Policy Framework (96KB | PDF)on the Ministry of Justice website.

Saying no to bribery and corruption publication (223KB | PDF)on the Ministry of Justice website.

Where to report serious fraud, bribery and corruption on the Serious Fraud Office website.

Anti-Corruption training - Transparency New Zealand in partnership with The Serious Fraud Office and BusinessNZ

Confidentiality of government information

Maintaining confidentiality of government information

Conflicts of Interest


Conflicts of Interest Model Standards

Board Appointment and Induction Guidelines

Managing conflicts of interest: guidance for public entities on the Auditor General's website

Disclosure of Chief Executive Expenses

Chief executive expense, gifts and hospitality disclosures

Chief Executive Gifts, Benefits and Expenses Model Standards (89KB | PDF)
Discretionary expenditure Controlling sensitive expenditure: Guidelines for public entities (2007) on the Auditor General's website

He Ārahitanga Pōtitanga Whānui | General Election Guidance

Free and Frank Advice and Policy Stewardship

Free and Frank Advice and Policy Stewardship - SSC website

Open Government Partnership Learn about the Open Government Partnership
Political neutrality


Political neutrality guidance

Interactions with Members of Parliament

Cabinet Manual (2017) on the DPMC website

Positive and Safe Workplaces

Positive and Safe Workplaces Model Standards

WorkSafe NZ’s Bullying prevention toolbox

WorkSafe NZ’s Sexual harassment prevention toolbox

Protected Disclosures (whistleblowing)


Protected Disclosures Act 2000 

Making a protected disclosure from the Ombudsman

Select Committees Officials and Select Committees - Guidelines
Social media Principles for interaction with social media
Standards of integrity and conduct


Code of conduct policies and related links on SSC's website:

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