About 60,000 public servants working in 36 agencies (departments and departmental agencies) were asked questions focusing on diversity, inclusion and wellbeing at work, a unified Public Service, and strengthening Māori Crown relationships. The final overall response rate is 63.1%, representing the views and experiences of about 40,000 public servants. New Zealand’s first Public Service Census started on 11 May and closed in early June 2021.
Getting a better understanding of the diversity of public servants, their experiences, views and motivations, is helping us build a unified Public Service that truly represents the people we serve, where public servants feel supported to be themselves at work.
The findings from the Census survey are now online. Each topic can be viewed for the Public Service overall, or for a single agency.
Working in the Public Service
- Motivation for joining and staying in the Public Service
- Tenure in the Public Service and public sector
- Intention to leave
- Unified Public Service
- Career development
- Value of cultural capability
- Customer facing roles
- Hours contracted vs hours worked
- Job satisfaction
- Caring responsibilities
- Satisfaction with work/life balance
Diversity and inclusion
- Ethnic diversity
- Māori representation and iwi affiliation
- Public servants born overseas and years since arrival
- Sexual identity
- Gender, transgender, and intersex
Māori Crown relationship
To explore the data in more detail, use our interactive Drill down data cubes | Te Kawa Mataaho Public Service Commission.
If you have questions about results, you can request further information from us at email@example.com.
Maintaining each individual’s privacy is paramount. Census responses will remain anonymous. Groups smaller than 10 have been supressed for privacy reasons.
Read how we are protecting privacy.
For information on the methodology of the survey, including development, testing, participation rates, and margin of error, see the Technical Report prepared by our research provider.
Te Taunaki | Public Service Census questionnaire
Te Taunaki Public Service Census 2021 questionnaire [326KB | PDF]
Questions and Answers
More information about the survey in Questions and Answers.
We invite applications from bona fide researchers to use the anonymised Census dataset on site at Te Kawa Mataaho. Iwi affiliation is part of the dataset, and we can assist iwi to access information about public servants from their community. Contact firstname.lastname@example.org for more information about research using the Census dataset.