1 - 14 of 14 results
16 December 2015
Kiwis Count Quarterly Update 13 - 2015 Annual Report and June 2015 Quarterly Results
Survey
Trust and confidence
30 June 2014
Kiwis Count Quarterly Update 9 - 2014 Annual Report and June 2014 Quarterly Results
Survey
Trust and confidence
31 December 2014
Kiwis Count Quarterly Update 7 - December 2013 Quarterly Results
Survey
Trust and confidence
31 December 2014
Kiwis Count Quarterly Update 7 - December 2013 Quarterly Results [data]
Survey
Trust and confidence
30 September 2013
Kiwis Count Quarterly Update 6 - September 2013 Quarterly Results [data]
Survey
Trust and confidence
30 June 2013
Kiwis Count Quarterly Update 5 - 2013 Annual Report and June 2013 Quarterly Results
Survey
Trust and confidence
31 March 2013
Kiwis Count Quarterly Update 4 - March 2013 Quarterly Results
Survey
Trust and confidence
31 December 2013
Kiwis Count Quarterly Update 3 - December 2012 Quarterly Results
Survey
Trust and confidence
21 March 2011
Kiwis Count: Common Measurements Tool
The Common Measurements Tool was a set of survey questions and scales that allowed State Services agencies to measure client satisfaction and identify service delivery improvements for service users.
Survey
Trust and confidence
31 March 2009
Understanding the Drivers: Summary Report
Summary report of the Drivers Survey - identifying the key drivers that have the greatest influence on New Zealanders’ satisfaction with, and trust in, public services.
Survey
Trust and confidence
31 May 2007
The Drivers Survey: What New Zealanders told us (Presentation pack)
Presentation
Trust and confidence
31 May 2007
Understanding the Drivers of Satisfaction and Trust in Public Services - a qualitative study (full report)
Survey
Trust and confidence
31 May 2000
Working Paper: Declining Government Performance? Why Citizens Don't Trust Government
This study replicates Bok's 1997 US research in the New Zealand environment. It concludes that overall trends are similar, speculates on the possible causes of declining trust.
Working paper
Trust and confidence