The Enduring Letter of Expectations (ELOE) is jointly issued by the Ministers of Finance and Public Service under their responsibilities for the Crown Entities Act 2004. It serves as a non-legislative instrument for communicating the Government’s long-term vision and overarching expectations for all statutory Crown entities.

The ELOE complements entity-specific letters of expectation issued by individual portfolio Ministers. It influences Crown entity performance and behaviour, particularly in relation to:

  • The cost-effective delivery of services and outcomes
  • The integrity and accountability with which entities carry out their functions
  • The ELOE is a key tool for aligning Crown entities with broader public sector priorities and values.

Enduring Letter of Expectations to Statutory Crown Entity Boards(PDF, 278 KB)