- 'Public Service, Principles, Conventions and Practice - Guidance Material', State Services Commission, September 1995: The Public Service and Official Information; The Senior Public Servant; The Public Servant and the Public; The Public Service and the Law; The Public Service Employer; The Constitutional Setting; The Public Service and Parliament; The Public Service and Government.
- Information Security Policy, full specifications version 1.5, Inland Revenue Department, November 1998.
- Integrity of Departmental Information, Department of Social Welfare.
- Internal Fraud Prevention Strategy, Inland Revenue Department, April 1997.
- On-line Access Control System, Handy Hints, Inland Revenue Department, July 1995.
- Public Service Code of Conduct, State Services Commission, 1998.
- Responsibilities and Accountability, Standards Expected of Public Service Chief Executives: Key Documents, State Services Commission, June 1997.
- Code of Conduct, Work and Income New Zealand.
- Code of Conduct, Inland Revenue Department; Inland Revenue Department Acknowledgement of Code of Conduct; Inland Revenue Department Declaration of Fidelity and Secrecy.
- Collective Employment Contract, Income Support: Debt 1 November 1996 - 28 February 1999; Customer Service 1 November 1996 - 28 February 1999; Benefit Crime 1 November 1996 - 28 February 1999; Business Support 1 November 1996 - 28 February 1999; Call Centres 1 November 1996 - 28 February 1999.
- Discipline and Dismissal Policy, Personnel Handbook, Inland Revenue Department, May 1994.
- Guide to the New Appointment Process, Inland Revenue Department, November 1995.
- Individual Employment Contract for Staff, Income Support, November 1996.
- Information Management Strategy, Main Strategy Report, Inland Revenue Department, 18 July 1997.
- Individual Employment Contract Manual, New Individual Employment Contract to Non-PSA Employees, New Zealand Employment Service.
- Policy relating to reporting internal fraud, wrongdoing, and serious misconduct, Inland Revenue Department, September 1998.
- Criminal record, tax and liable-parent contribution checks for preferred application for vacancies, Inland Revenue Department, April 1994.
- Top Management Deliverables: Organisation Structure, Inland Revenue Department.
- Management Structure Overview, Work and Income New Zealand.
- Customer Charter, Inland Revenue Department.
- Service Delivery Training Centre Programme for New Recruits, Income Support.
- Key Performance Indicators, November 1998 - 1999.
- SWIFTT, Trace User Access Authority Form, Work and Income New Zealand, March 1995.
- Overview of SWIFTT System Security, SWIFTT User Manual, March 1995.
- Security Infrastructure Requirements, Income Support Service, 30 April 1998.
- Human Resource Policy Managers' Guide, Recruitment, Work and Income New Zealand.