12 February 2024

To solve the biggest policy problems, John Bryson and colleagues contend, departments will need to be able to develop strategies at a scale that spans department boundaries.

Increasingly, government agencies and non-profit organisations are called on to address challenges that go well beyond any individual organisation’s boundaries and direct control. Strategic management for single organisations cannot respond effectively to these crossboundary, cross-level, and often cross-sector challenges. Instead, a new approach called strategy management-at-scale is required. This article compares strategic management with strategy managementat-scale. It responds to the question, what does strategy managementat-scale look like, and what seems to contribute to its success? The new approach helps foster – but hardly guarantees – direction, alignment and commitment among the multiple organisations and groups needed to make headway against the challenge.

Te Kawa Mataaho Public Service Commission commissioned this article for a special issue of Policy Quarterly on the theme ‘international perspectives on the future of public administration.

The Future of Public Service and Strategy Management-at-Scale

Authors: John M. Bryson, Bill Barberg, Barbara C. Crosby
Format: Journal article
Date published: 12 February 2024