The Public Service Commission today released the Official Information Act statistics for the 6 months to June 2025.
The latest statistics cover 101 agencies that collectively completed 38,717 official information requests between January and June 2025.
Overall, agencies responded on time to 37,835, or 97.7% of requests, against 97.8% in the previous reporting period.
The average time to respond to all OIA requests, including extensions, across the Public Service departments and Crown entities, was 13.2 days, the same as the previous period.
The Public Service collects and publishes data on a range of measures, including the average time for agencies to respond to requests, and the use of extensions, transfers, and refusals.
Overall, only 5.8% of requests were extended, against 7% in the previous six months.
Of the 38,717 requests, 1073, or 2.8%, were transferred in full to be answered by other agencies.
Of the 11.5% of requests refused in full (up from 9.7% in the previous period), most were refused because the information was either not held, did not exist, was already in the public arena or would soon be publicly available.
The Ombudsman notified agencies of 283 complaints, down from 305 for the previous six months. A total of 53 final opinions were made against agencies, or 0.13% of all requests completed. This was down from 65 final opinions in the previous period.
View the latest OIA statistics here:
